Thanks for your trust and choosing ZM hair . Many Santa friends have been using ZM Santa products for several seasons, but may do not know well about how to wash and restyle it perfectly. This service is to help keep your Santa hair styles in top condition before the busy Christmas season.
Wig Revamp Service is available from January – June every year! Pls notice, no items can be accepted after July 1st without approval from Maggie.
Wig Revamp Service is available only for the ZM Santa hair products.
Santa Hair Cleaning and Washing Service:
Washing and Brightening: Santa Wig/Beard $20/ piece Restyling : Santa Wig/Beard $50/piece Washing & Restyling:Mustache/Eyebrows $25/piece . Return Shipping by FedEx: $35/set,extra shipping fee depends
Processing Time : About 2 months once receive the package, if you need it by an exact date , pls let us know in advance .
Service Includes : 1.Products’ inspection and evaluation 2.Deep washing and hair conditioner 3.Restyling as inquiry
Service Not Includes: 1.Removal of glue, tape, adhesive or makeup. 2.Lace-tearing, broken base and hair loss due to improper care
Shipping Notice:
1. Please make sure all the glue or adhensive tape is cleaned well before packing them.
2. Please leave a card in the packge with all details below : Your name , email, phone number and Quantity of each item + model number
3. We strongly recommend you to use Fedex / DHL to ship back your items for quick and safe delivery .
4. Pls let us know the tracking number once you shipped your items out , once receive it we will notice you within 2 business days .
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Exchange Old For New Service
This service is to help our ZM Santas can always use the lastest products. With our washing /restyling and some repair work, we are very glad to help the old sets to go to the suitable Santas who can not afford the news.
Short hair — Long hair Big full style — Small realistic style Standard lace — Film swiss lace Standard Style — Lasting style First generation product — New improved product etc…
In a word, the items you have although they are good in condition, but will never use again and couldn’t be restyled because of the above reason, you can send back and exchange to a new one.
Old Wig / Beard exchange : $50 / Piece (This money can be deducted when order new items onwww.zmhair.com)
Service Notice: 1. Please make sure all glue or adhensive tape is cleaned well.
2. In order to save some shipping fee , you can ship together with other restyling items .
3. Pls note clearly for the old exchange items if you send together .
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Ps: Considering the international shipping, we are happy if you could sell your second -hand sets easily by yourself. Welcome to join our Facebook Group below to help sell the second-hand Santa wigs: ZM Santa Wigs Trade & Sale
FedEx /DHL only for safety and quick delivery Pls declare low value : $15 , synthetic santa wig China check strictly for the import packages. If declare high value , will charge us expensive tax.
Contact Us
Any questions about the Wig Revamp Service pls contact us : Email: maggie@zmhair.com; Phone / Whatsapp: 0086 18765918501
ZM hair mainly produce Santa claus wig and beard hair products with yak hair. Yak hair is different with human hair, it has inborn curls, looks like the real beard’s texture. Compared with the soft human hair, Yak hair is thicker and stronger for years’ use and can hold the style longer. If you are first to order / use our products, it is necessory and useful for you to read this below~
1) What color is this yak hair ? It looks more white onine, but when i receive it looks more blonde in the package . Our santa wig beard products are made of quality natural yak hair. It is a white color (with blonde tone) , not snow white; in a dim room light it looks more blonde , in a outside sunny light it looks more white .Be careful if u have special inquiry for the ” white color” , or contact us before order ! If u want a snow white color only the cheap shinning synthetic hair have , real human hair and yak hair don’t have snow white ~ PS: Different backgrounds and lights will infuence the color （all colors have this characteristic ）, u should open the package and wear it on head , go to the outside to see the exact color instead of in the package . Our photos on web are took in a sunny light or outside . U can also check other customers feedback photos to see differences in different places ~
2) Do I need to comb it when receive it ? We sprayed some hair gel to keep the style shape, the style is ready to use . So when u recieve them, don’t need to comb it. If u feel somewhere the hair gel is too hard, really want to comb it and let it feel more soft, u can just comb the first layer of the surface. If u comb the hair completely , it will become super fluffy and the style will be easily gone. Any other questions pls let me know first, we will tell u how to do it well .
3) Do I need to trim the lace ? Yes, you ordered is the lace set , there will be extra lace around, Usually the new sets we will leave longer lace to prove that is new . You can trim the lace along the hairline with a small serrated scissors,leave 1/4″-1/2″ is ok , moustache and eyebrows can be shorter, but be careful, Or the hair knots will come off easily in use.
4) How to store it once received ? Yak hair is easy to turn yellow in direct sunlight and plastic bags .We pack the hair sets in plastic bag for delivery only.Once recieve the goods pls get them out soon . To avoid be pressed, it is better to put them on a suitable tall headforms with face ( good headform has similar head size with your wig cap size, this can hold the wig style well ,have a tall studdle can hold the beard style well ). Then cover the balck hair net and store in a Cabinet，keep them dry and cool for future use .
5) Which kind of glue or adhensive tape is good to use ? The lace wigs and beards are with realistic hairline , it need spirit gum or adhensive tape to stick on face. We don’t sell glue , but suggested by many customers Merhron , Ben Nye , Blue bird , Walker is good in use , and Pros aid is very strong to stick . But as differnt people have different favor , so u still need to try and find the best for u . After each time use , it is better to clean the glue / tape off for next time use .
6) How to wear and take off the lace wig and beard ? How to wear : Can use the sprit gum or double faced adhensive tape. The spriit gum can buy a better longer glue, water and sweat resistant is fine The use of the attention with a cotton swab evenly on the bottom, the skin can also apply some point, careful not to wear too much too much, the effect is not good.
How to remove : if want remove, can use 95% alcohol or glue remover. At the interface of the patch, drop 1-2 drops along the gap of the glue, not too much, because this effect is super good. Then, after 1-3 minutes, glue or lace will be torn open. If there is any residue on the hair or skin, wipe it gently with napkins or wipes.
These things both can buy from amazon or local store, who selling lace wigs and other accessories.
7) How to keep the style stay longer time ? If your set is lasting style such as Y-26, Y-06 , Y-05, B-17 etc. It is easy to maintain and the style will last long time for years, so u don’t need to worry about the style will become loose in use or in rainy days .
If your set is the common style such as Y-30 , Y-39, Y-20 ,
Y-27 etc. These styles will turn loose when long time use, especially
in humid weather , or get wet by accident . So u need to keep the set
in cool and dry . If must to to use in humid weather u can add some
hair spray to avoid it turn loose quickly. After use , clean all the set
and get them dry, add some hair spray to keep the style , then put on a
head block with hair net for next time use .
8) How to wash my yak hair set ? Which kind shampoo to use ? It is the similar washing as human hair wigs or beards (Be awear, most styles ( except the lasting style ) will become complete straight after washing) 1. immersion about 1-2 minutes 2. Add shampoo and gently rub it from top to bottom (Don’t rub , just stroke it from top to bottom again and again or hair will be easy tangled) 3. Wash off bubbles with water 4. Take it out and dry most of the water with a towel 5. Put it on a head model , then use a big tooth comb to comb it until all knots out and hair become smooth . ( Comb the hair ends first , then upper and upper, the last step is the roots ) 6. Natural drying is the best( if use hair dryer , use the cold wind ，high temperature will let yak hair hair become more yellow ）
For the hair shampoo / hair conditioner and hair gel , we use the same for men, no specail brands. What we use is safe and good for hair wigs too . How to wash pls go to our YouTube :https://youtu.be/ZuKg-lebr60
PS: After washing the most styles (except the lasting styles ) will turn loose or straight , so don’t suggest u to wash it often , only when it need to style it .
9) Can I restyle the hair ? Yes, it can be restyled many times with hair styling tubes. And same as human hair, yak hair can do one-time style with electric curling iron too, but can’t be too high temperature, we usually use 160 Centigrade, 5-6 seconds (or it will become yellow), then add hair spray to keep the style. For our standard yak hair styles, we usually use special factory machine. So if you are not professional on styling , it is better to find professional stylist to do for u or send back to us for the revamp-service.
10) How many times can this lacey set be used ? We ZM Hair mainly do quality lacey sets , how reusable it is depends on which glue u use and how u use and clean , so can’t say exactly .
For the lace, we now have two options : our standard lace is Korean lace, it is thicker and stronger, can use for many years（we have customers have been useing for over 4-6 Christmas seasons); Swiss film lace is imported, it is thinner and softer, more invisiable to match your skin, so looks more realistic, but as it is tender, so need be more careful in use. So this two kinds lace both have advantages and disadvantages, if u are first to use lacey sets, the Korean lace is good for start. Film lace can use for many years too if with good care.
11) How to stick loose yak hair to hide the lace edge and make it looks as hair grows from skin ?
1.Put on beard
2 .Tools needed: brush, sizzors, loose hair and adhesive tape
3.With a brush apply a thin layer of adhesive or Spirit gum just above the lace edge of the beard, allow it to become tacky .
4.Using the loose hair about 3 inches in length apply small amount pressing the edge of the loose hair into the tacky spirt gum or previously applied adhesive. Using the back of the brush hold the loose hair into place until it sets up. Then gently pull away any loose hair that has not adhered into the adhesive. You repeat this process all down the face above the edge of the lace. If you need more add a bit more adhesive and press in more loose hair .
5.This is how it should look as you are applying down the face above the lace line.
6.Once done repeat the process on the other side, it does not take a great deal of hair you are just camouflaging the edge of the lace line giving the appearance of a growing beard.
Thanks for Thomas sheerin’s instruction on using the loose hair , below is his final beautiful Santa look !
Notice: You only need small amounts like this as you move down the beard line securing small amounts above the lace. It helps if you cut the hair at an angle before pushing into the applied adhesive. U can find this hair bulk here on http://www.zmhair.com/product/yak-loose-hair-bulk-for-making-up-10inch-t-01/
12) First time to use lacey beards, how to do it beautifully ? For lace beard application / washing / loose hair sticking u can check the videos, Thomas Sheerin gave a detail introduction below. With this video, even you are first time to use , can find the way ! https://www.youtube.com/watch?v=wF3O9rLKMNI https://youtu.be/ZuKg-lebr60
It is a long story anyway, there are many videos on YouTube , many information on Google . Different people may have different ways , the most important thing is , whatever u learn , u need to have a try once by once .Don’t worry to start , u can have a try from small pieces or order a second hand piece to start with. You will do it better and better .
PS : If still have any other questions welcome contact us directly online . We will help u soon ! Also welcome to join our Facebook Group (Maggie and her Santa Claus friends ) There are many professional and experienced Santa Claus who already use the lace sets for many years, you can get some tips there and learn from each other ! —ZM Hair
